Privacy | Student Health Record

PRIVACY

The privacy and security of your SHR is governed by Federal and Provincial Privacy Laws.

By investing just a few minutes to create a SHR, parents and students can feel confident that they’ll have comprehensive health information for the ones they care for – their children whenever it's needed. The SHR is a secure and confidential interactive record that allows you to store, update and share health information with your school board, school and physician in an emergency situation.

How SHR Ensures the Security of Your Personal Information

Personal electronically recorded information is stored on computer systems maintained by RWR Technology and its affiliated companies. These computer systems and the information stored on them are protected by electronic security systems. Access to all personal information is restricted to your use and controlled by you. In the event of an emergency only you can determine who accesses your student health record. SHR and RWR Technology, with respect to proper personal information adhere to the handling practices and are under obligation to comply with privacy laws, this policy and related codes of conduct.

SHARING AND USE OF INFORMATION.

You control access to your interactive Student Health Record, and decide who is permitted to view your record.

It is your responsibility to maintain and update access privileges for your Student Health Record. No one other than yourself is permitted to make changes or updates to your Student Health Record, unless a third party uses your User ID and Password. It is your responsibility to protect your User ID and Password, and thus your Student Health Record, from unauthorized use. You are encouraged to identify a trusted third party (a personal representative) - with whom to share the Student Health Record access information (User ID and Password), so that he or she can access your health information in the event of a medical emergency during which access to this information could be important. If possible, this person should be the same individual identified as your emergency contact in your Student Health Record. Your personal representative is someone you authorize to have access to your personal health information. SHR allows you to print either a part or all of the Student Health Record which you may elect to carry with you on field trips or sporting events, which will present your basic information (assuming you provide it), including emergency contact, blood type, and allergies. You will be asked to share access to the SHR with the School Board and School administrator to facilitate access to important information in the SHR should the need arise at school or a school event.

PHYSICAL SECURITY AND PRIVACY.

The physical security of your Student Health Record is protected by RWR Technology in many ways. The facilities that house our servers, network devices, backup storage media and other equipment and information are physically secured and attended. Access is strictly limited to only those individuals who require it for legitimate, documented business purposes. Those individuals will have access to the minimum amount of information necessary to accomplish their business purpose.

RWR Technology takes all reasonable steps to provide secure transmission of your information from your computer to our servers. When you transmit personal information to us, we encrypt it using Secure Socket Layer (SSL), the industry-standard encryption technology. Encryption provides a secure means to protect your information as it passes over the Web to our servers. In addition, certain personally identifying information, such as your Social Insurance Number, Date of Birth, Secret Question, etc., are encrypted in our database, to further protect this information from third parties.

RWR Technology regularly evolves and updates our internal information security policies and our business continuity and disaster recovery plans. We perform risk assessment, security audits, and system test activities on an ongoing basis. Our employees and contractors receive frequent training and reminders regarding information security and protecting the confidentiality of your information.

RWR Technology employees and contractors have occasional, legitimate needs to access our data servers for purposes of system troubleshooting and maintenance. Such access is permitted only for those who have such needs and that they access the minimum necessary amount of information needed. All such individuals have signed confidentiality agreements with RWR Technology and are periodically made aware of their obligations regarding user information. Access is controlled via pre-assigned user accounts that require multiple levels of authentication. SHR and RWR Technology are committed to meet or exceed regulatory and industry self-regulatory guidelines regarding privacy, confidentiality, and information security. It is our policy to review and adapt to statutes, regulations, formal private-sector standards, and informal policy guidelines as they apply.

DATA MINING AND USE.

You control the use of your Student Health Record data. Except as expressly disclosed to you no use of your Student Health Record information will be made without your express consent.

RWR Technology collects and uses network utilization and activity statistics so we can understand the ways in which our sites and services are being utilized. This data is stored anonymously and it is only used in the form of aggregated statistics. This aggregated, anonymous data may also be shared with business partners. It is our policy not to use activity related data to target our users with solicitations of any kind.

USE OF COOKIES.

We use non-persistent session state cookies to establish and sustain login sessions. These cookies disappear after you close your browser. The cookies are used to monitor your session and to automatically log you out of our service if you exceed 60 minutes of inactivity. Other sites cannot use cookies created by our sites, and we do not use cookies to track your activities outside of our own sites. A cookie is a small text file that Web sites use to recognize a user. At its simplest, cookie technology works by carrying a unique ID generated by the server that creates the cookie. A cookie does not pose a threat to the computer that accepts it.

LEGAL DISCLAIMER.

Unfortunately, no data protection method or combination of methods can be guaranteed 100 percent secure. We take all reasonable steps to protect your personal information as described throughout this policy, but we cannot ensure or warrant our ability to do so. As a result, you use SHR and RWR Technology content, products, and services at your own risk. SHR and RWR Technology will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties.